Refunds
If the charm pack isn't what you hoped, email within 14 days of purchase with your Polar receipt and we'll refund it in full. No questions, no forms.
If the unlock didn't apply after a successful payment, reopen the link from your Polar receipt on the device you want it on; if that doesn't fix it, email and it'll be sorted the same day.
Refunds are issued by Polar to the original payment method and usually appear within 5–10 business days.